Mobile Shine Cleaning Solutions
Operating under L & S Mobile Car Wash
Effective Date: 4 September 2026
At Mobile Shine Cleaning Solutions, we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, submit an enquiry or make use of our mobile car-cleaning services.
By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.
Mobile Shine Cleaning Solutions is a mobile car-cleaning business operating under L & S Mobile Car Wash.
Business Address:
41 Hick Street
Rosemoor
George
South Africa
Phone / WhatsApp:
078 147 6476
Email:
Stefaansleogyn@gmail.com
When you contact us, request a quote, book a service or use our website, we may collect personal information such as:
Your name and surname
Telephone or mobile number
WhatsApp contact details
Email address
Physical or service location
Vehicle-related information that you choose to provide
Details of the cleaning service you require
Booking and appointment information
Any other information you voluntarily provide when communicating with us
We may also automatically receive limited technical information when you use our website, such as your IP address, browser type, device type and general website usage information, depending on the website technologies and services we use.
We may use your personal information to:
Respond to enquiries and requests
Provide quotations
Schedule and manage car-cleaning bookings
Provide our mobile car-cleaning services
Contact you regarding your booking or enquiry
Confirm service details and locations
Provide customer support
Improve our services and customer experience
Maintain business and service records
Send service-related communications
Comply with applicable legal and regulatory requirements
Protect our business, website and customers against fraud, misuse or security threats
We will not use your personal information for purposes that are incompatible with the reason for which it was collected unless permitted or required by applicable law.
Customers may contact Mobile Shine Cleaning Solutions through telephone or WhatsApp.
When you communicate with us through these platforms, information may also be processed by the relevant third-party service provider in accordance with its own privacy policy and terms.
We may use the information you provide through WhatsApp or telephone communication to respond to your enquiry, arrange your booking and provide our services.
If you contact us by email, we may retain your email address and the contents of your communication so that we can respond to your enquiry and maintain appropriate business records.
We will use your email address for service-related communication where reasonably necessary.
If we send promotional communications in the future, you will be provided with an appropriate opportunity to opt out where required by applicable law.
We respect the confidentiality of your personal information.
We will not sell, rent or trade your personal information to third parties.
We may, however, disclose information where reasonably necessary to:
Provide our services to you
Operate and maintain our website
Use service providers who assist us with business operations
Process or manage bookings and customer enquiries
Comply with legal or regulatory requirements
Protect our rights, property or customers
Prevent fraud, security breaches or unlawful activity
Where third-party service providers process personal information on our behalf, we will take reasonable steps to ensure that such information is handled appropriately and securely.
Our website may use cookies or similar technologies to improve functionality, analyse website usage and enhance your browsing experience.
Cookies are small data files stored on your device when you visit certain websites.
Depending on the technologies implemented on our website, cookies may be used to:
Remember preferences
Improve website functionality
Understand how visitors use the website
Monitor website performance
Support website security
You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
Our website may contain links or integrations to third-party services, including social media platforms such as Facebook, WhatsApp or other external websites.
We are not responsible for the privacy practices, content or security of third-party websites or services.
We recommend that you review the privacy policies of any third-party websites or services that you access.
We take reasonable technical and organisational measures to protect personal information against:
Loss
Misuse
Unauthorised access
Unauthorised disclosure
Alteration
Destruction
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
You provide information to us at your own risk, although we will take reasonable steps to protect the information in our possession.
We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain business records, resolve disputes, comply with legal obligations or protect our legitimate business interests.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.
In accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA), you may have certain rights regarding your personal information.
These may include the right to:
Ask whether we hold personal information about you
Request access to certain personal information we hold about you
Request correction or updating of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Object to certain processing of your personal information
Withdraw consent where processing is based on consent, subject to applicable legal limitations
Lodge a complaint regarding the processing of your personal information
Requests should be submitted using the contact details provided below.
We may need to verify your identity before processing certain requests.
We may contact existing customers regarding services, offers or information that may be relevant to them, where permitted by applicable law.
Where required, we will obtain the appropriate consent before sending direct marketing communications.
You may request that we stop sending promotional communications to you at any time.
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us without the necessary consent, please contact us so that we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable legislation.
Any updated version will be published on our website with a revised effective date.
We encourage visitors to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact us.
Mobile Shine Cleaning Solutions
Operating under L & S Mobile Car Wash
Phone / WhatsApp:
078 147 6476
Email:
Stefaansleogyn@gmail.com
Address:
41 Hick Street
Rosemoor
George
South Africa
If you believe that your personal information has been handled in a manner that does not comply with applicable South African data-protection legislation, we encourage you to contact us first so that we can investigate and attempt to resolve your concern.
You may also have the right to lodge a complaint with the Information Regulator of South Africa in accordance with applicable law.
Mobile Shine Cleaning Solutions
Professional mobile car cleaning, brought to you.